PRIVACY POLICY

1. Information We Collect

We collect personal information that you voluntarily provide to us when you register, express interest in our services, or participate in activities on the platform. The information we collect includes:

• Device & Browser Data: We automatically collect certain information from your browser or device when you visit our site. This includes IP address, browser type, operating system, and device identifiers. This data is used to prevent multiple accounts from the same device.
• Email Address: We collect your email to send notifications about your account, withdrawals, game updates, and important security alerts.
• GCash/Maya Number: If you request a withdrawal, we collect your payment account number to process your earnings transfer.
• Transaction History: Records of your gameplay, earnings, and withdrawal requests are stored to maintain accurate balances and comply with financial reporting obligations.
• Government ID (Verification): For withdrawal verification and fraud prevention, we may collect and store a copy of your valid government-issued ID.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To create and manage your account, ensuring uniqueness and preventing multiple accounts.
• To process withdrawals and transfer your earnings to your GCash/Maya account.
• To send you email notifications (e.g., withdrawal confirmations, security alerts).
• To improve our website, games, and user experience.
• To detect and prevent fraud, cheating, or unauthorised use of the platform.
• To comply with legal obligations and enforce our Terms of Service.

3. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. If you close your account, we may retain certain information to comply with legal obligations, resolve disputes, and enforce our agreements. Specifically:

• Account data: Retained until account deletion + 30 days grace period
• Transaction records: Retained for 5 years for tax and compliance purposes
• Device fingerprints: Retained for fraud prevention for up to 2 years after last activity

4. How We Protect Your Information

Despite our efforts, no method of transmission over the Internet is 100% secure. We encourage you to use strong passwords and enable two-factor authentication where available.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third‑party service providers solely to facilitate transactions you request:

• Payment Processors: GCash, Maya, and banking partners to process withdrawals
• Cloud Hosting: Secure server providers for data storage
• Analytics: Anonymous usage data to improve our services (Google Analytics, ad networks)
• Legal Compliance: When required by law or to protect our rights

All third parties are contractually obligated to maintain confidentiality and data protection standards.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, remember your preferences, and collect usage data. Types of cookies we use:

• Essential Cookies: Required for site functionality (login, account security)
• Analytics Cookies: Help us understand user behavior (Google Analytics)
• Advertising Cookies: Used by ad partners to deliver relevant ads
• Preference Cookies: Remember your settings and language choices

You can set your browser to refuse cookies, but some parts of the site may not function properly. For more information, see our Cookie Policy.

7. Your Rights (GDPR / CCPA / Other Privacy Laws)

Depending on your location, you may have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal information we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure ("Right to be Forgotten"): Request deletion of your personal information (subject to legal obligations)
• Right to Restrict Processing: Limit how we use your data in certain circumstances
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests or direct marketing
• Right to Withdraw Consent: Withdraw previously given consent at any time

To exercise these rights, please email us at njbverzosa@gmail.com. We will respond within 30 days as required by law.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete it immediately. Parents or guardians who believe their child has submitted data should contact us.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the new policy on this page with an updated "Effective Date"
• Sending an email notification to registered users (for significant changes)
• Displaying a notice on our website

Continued use of the site after changes constitutes acceptance of the revised policy. We encourage you to review this page periodically.

Contact Our Data Protection Officer

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us:

Email: njbverzosa@gmail.com
Business Contact: njbverzosa@gmail.com
Response Time: We aim to respond to all privacy inquiries within 15 business days.